The product will be delivered to the address provided by the customer during the sales process. Delivery will be made by a carrier of the transport company with which Muk Barcelona collaborates, in the case of National (Correos Express) and International (DHL) on the date the order is placed. The carrier will physically go to the address indicated by the customer and deliver the product. If the customer is absent from the address indicated, the carrier will leave a notice for a second delivery. In the event that the second delivery cannot be made, the carrier will leave the package at the transport office closest to the customer's address. On the website and during the purchase process when entering the customer's address, the additional cost of delivery by this mechanism will be indicated, as it may vary depending on the destination.

In the event that the delivery address indicated by the customer is in the city of Barcelona, the option will be offered during the purchase process that the order can be picked up at the address of Muk Barcelona, without any cost, in the street Aribau nº61, Local, C.P. 08011, in the city of Barcelona, during the office hours indicated on the website or on google.

Unless there are circumstances arising from the personalisation of the products that may delay delivery, or unforeseen or extraordinary circumstances occur, Muk Barcelona will send the order within the period indicated for delivery during the sales procedure.

*En períodos como Black Friday o Navidad pueden producirse alteraciones en los plazos de entrega estimados por Correos Express, debido al alto volumen de pedidos.

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