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Product details

Care and maintenance instructions

For the care and washing of the colored covers, you can use acetone or soap and water, avoiding areas containing design prints.

Product warranty

All our products are guaranteed for 6 months, assuring the quality and commitment we offer.

We are not responsible for damages caused by improper use.

MagSafe compatible

The mobile cases are MagSafe compatible (iPhone 12 and up) which allows for secure magnetic attachment to compatible devices and facilitates the use of accessories such as chargers and stands.

Return policy

We accept returns and exchanges free of charge at our Barcelona office. Only returns can be processed online.

No returns or exchanges will be accepted for personalized products with name, initials, photos or any other type of personalization.

What you choose makes you different

FAQs

Please read our FAQs page to find out more.

El producto se encuentra agotado ¿Va a volver?

For information about the stock of a product, please contact info@mukbarcelona.com.

You can join the waiting list Let me know when a product is back of a product out of stock on our website.

Can I change the design of an order already placed?

If you wish to change the design of your order, please contact info@mukbarcelona.com as soon as possible and we will do our best to help you. Changes will only be effective if the order has not been shipped.

Do you do corporate orders with company logos?

Of course! We adapt each product within our color catalog.

Send us your proposal to info@mukbarcelona.com to request and customize your order.

We will help you to finalize the custom design, details and budget of your order.

When will I receive my order?

Orders are shipped within 48-72 working hours from our offices in Barcelona.

For international orders the delivery time is 3-5 working days.

Where can I pick up my order when it is ready?

Your order is at our offices at 149 Bruc street, 08037 in Barcelona.

Pick up hours are from Monday to Thursday from 9h to 18:30h and on Fridays until 15h.

Can I modify the components of my order?

Una vez tu pedido ha sido realizado y se haya procesado en nuestro sistema, no podemos modificar los componentes. 

Para cambiar la dirección, puedes escribiéndonos a nuestro correo: info@mukbarcelona.com, y a lo mejor estemos a tiempo de ayudarte.

Si el pedido ya ha sido preparado, tendrás que esperar a recibir por correo el número de seguimiento y contactar directamente con la agencia de transporte. 

We will be happy to help you!

Leave your question in this form and we will answer you within 24 working hours.

Reviews

Super product! Got it earlier today and immediately used it! Perfect! Love it! Will buy more later in a different color! Thanks! Keep up the good work!

Beautiful design and quick delivery, fits the phone perfectly

The order process was smooth, the package arrived really fast, and the case is just beautiful!