Pink Eyelets Case
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Customer Support
We will be happy to help you!
Write to us at info@mukbarcelona.com for any incident with your order.
Chat with us by DM to solve your doubts.
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Shipping Information
Shipments usually take 48-72 business hours.
For international shipments the delivery time is 3-5 working days.
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FAQ’s
How do I find out what model of phone I have?
For APPLE through the Settings app scroll down and select General, tap Info and there you will find the Model.
For ANDROID open the Settings app , scroll down and select About Phone or Phone Info. Look for the field that says Model or Device name. Here you will find the name and model number of your Android phone.
Product details
Care and maintenance instructions
How to clean it? With a soft cloth slightly dampened with warm water.
For spot dirt, add a drop of neutral soap, rub in circular motions and dry immediately with a dry cloth.
Product warranty
All our products are guaranteed for 6 months, assuring the quality and commitment we offer.
We are not responsible for damages caused by improper use.
Return policy
We accept returns and exchanges free of charge at our Barcelona office. Only returns can be processed online.
No returns or exchanges will be accepted for personalized products with name, initials, photos or any other type of personalization.
FAQs
Please read our FAQs page to find out more.
The product is out of stock Will it be back?
For information about the stock of a product, please contact info@mukbarcelona.com.
You can join the waiting list Let me know when a product is back of a product out of stock on our website.
Can I change the design of an order already placed?
If you wish to change the design of your order, please contact info@mukbarcelona.com as soon as possible and we will do our best to help you. Changes will only be effective if the order has not been shipped.
Do you do corporate orders with company logos?
Of course! We adapt each product within our color catalog.
Send us your proposal to info@mukbarcelona.com to request and customize your order.
We will help you to finalize the custom design, details and budget of your order.
When will I receive my order?
Orders are shipped within 48-72 working hours from our offices in Barcelona.
For international orders the delivery time is 3-5 working days.
Where can I pick up my order when it is ready?
Your order is at our offices at 149 Bruc street, 08037 in Barcelona.
Pick up hours are from Monday to Thursday from 9h to 18:30h and on Fridays until 15h.
Can I modify the components of my order?
Once your order has been placed and processed in our system, we cannot modify the components.
To change the address, you can write to our email address: info@mukbarcelona.com, and we may be able to help you.
If the order has already been prepared, you will have to wait to receive the tracking number by mail and contact the shipping agency directly.
Reviews
Super product! Got it earlier today and immediately used it! Perfect! Love it! Will buy more later in a different color! Thanks! Keep up the good work!
Beautiful design and quick delivery, fits the phone perfectly
The order process was smooth, the package arrived really fast, and the case is just beautiful!
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