Charol Blue phone case
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Customer Support
We will be happy to help you!
Write to us at info@mukbarcelona.com for any incident with your order.
Chat with us by DM to solve your doubts.
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Shipping Information
Shipments usually take 48-72 business hours.
For international shipments the delivery time is 3-5 working days.
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FAQ’s
How do I find out what model of phone I have?
For APPLE through the Settings app scroll down and select General, tap Info and there you will find the Model.
For ANDROID open the Settings app , scroll down and select About Phone or Phone Info. Look for the field that says Model or Device name. Here you will find the name and model number of your Android phone.
Product details
Care and maintenance instructions
For the care and maintenance of the Charol cover, we recommend:
- Avoid prolonged contact with rough or abrasive surfaces to prevent scratches.
- Avoid contact with liquids, especially alcohol, perfumes, oils or solvents, as they may damage the surface.
Patent leather is a delicate material and, with use, may show slight marks. These are natural and are part of the character of the product.
Product warranty
All our products are guaranteed for 6 months, assuring the quality and commitment we offer.
We are not responsible for damages caused by improper use.
Return policy
We accept returns and exchanges free of charge at our Barcelona office. Only returns can be processed online.
No returns or exchanges will be accepted for personalized products with name, initials, photos or any other type of personalization.
FAQs
Please read our FAQs page to find out more.
How well does the case protect the cell phone?
Our cases are designed to protect your phone from bumps and scratches from everyday use, without sacrificing style.
Does patent leather scratch easily?
Patent leather is a delicate material and may show small marks with use. It is recommended to avoid rough surfaces and follow our care advice.
Can I clean the cover if it gets stained?
Yes, clean it gently with a damp cloth and neutral soap. Avoid chemical or abrasive products to avoid damaging the finish.
When will I receive my order?
Orders are shipped within 48-72 working hours from our offices in Barcelona.
For international orders the delivery time is 3-5 working days.
Is it possible to customize the cover?
At the moment we do not offer customization, but each piece is handmade, so each case is unique.
Reviews
Super product! Got it earlier today and immediately used it! Perfect! Love it! Will buy more later in a different color! Thanks! Keep up the good work!
Beautiful design and quick delivery, fits the phone perfectly
The order process was smooth, the package arrived really fast, and the case is just beautiful!
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